Frequently Asked Questions

Product Inquires


How does Hydra Lamp work?

Is it safe for my children and pets?

How to adjust the clock?

Does the Hydra Lamp make noise?

Can I keep the Hydra Lamp running for 24 hours?

How is the Hydra Lamp powered?

Does the lamp have any air purifying qualities?

Display & Video

What is the best way to display the Hydra Lamp?

What is the best way to take a video of the Hydra Lamp?

Are the glass shields removable?

Shipping & Returns Policy


How do I check on the status of my order?

How do I update my shipping address?


What's your return policy?