Frequently Asked Questions

Product

General

How does the Hydra Lamp work?

Is it safe for my children and pets?

How to adjust the clock?

Does the Hydra Lamp make noise?

Can I keep the Hydra Lamp running for 24 hours?

How does Hydra Lamp work?

How is the Hydra Lamp powered?

Does the lamp have any air purifying qualities?

Display & Video

What is the best way to display the Hydra Lamp?

What is the best way to take a video of the Hydra Lamp?

Are the glass shields removable?

Shipping & Returns

Returns

How to adjust the clock?

Is it safe for my children and pets?

What's your return policy?

Shipping

How do I check on the status of my order?

How do I update my shipping address?