Frequently Asked Questions

Product Inquires

General

How does Hydra Lamp work?

Is it safe for my children and pets?

How to adjust the clock?

Does the Hydra Lamp make noise?

Can I keep the Hydra Lamp running for 24 hours?

How is the Hydra Lamp powered?

Does the lamp have any air purifying qualities?

Display & Video

What is the best way to display the Hydra Lamp?

What is the best way to take a video of the Hydra Lamp?

Are the glass shields removable?

Shipping & Returns Policy

Shipping

How do I check on the status of my order?

How do I update my shipping address?

Returns

What's your return policy?